Forum Discussion
[Network Issue] Service Update - Resolved
- 10-02-2024
Good morning, all services should now be fully restored. Please accept our sincere apologies for any inconvenience and if you are still experiencing any problems, reach out to our customer support team. Thank you for your patience.
- 10-02-2024
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing
Good morning, all services should now be fully restored. Please accept our sincere apologies for any inconvenience and if you are still experiencing any problems, reach out to our customer support team. Thank you for your patience.
- Krzyszt_227938917-02-2024SMARTY Pioneer
 I have had a very weak signal for several days south east London Lewisham And my wife has already changed the operator
- KimWats_231070712-02-2024SMARTY Enquirer
My phone not making or receiving calls 12th Feb. I have missed an important hospital appointment call. I can't even let them know my phone is not working 😕
- MSF12-02-2024SMARTY Guru
KimWats_2310707 Take a look at Network Service checker page.
- ClaudiaO_20685312-02-2024SMARTY Maverick
Still having intermittent issues here, and I cannot access my voicemail on 4g. I've tried chatting on the Smarty App but it just crashes instead. The Three network says it is still having issues today.
- Veng12-02-2024SMARTY Maverick
Still saying Mobile network is unavailable on every phone in place the SIM card into after only signing up and working for 3 days on my wife's phone in the BB18 area.
- ClaireBa_40955012-02-2024SMARTY Enquirer
Still unable to make calls.
- Anthony_208753212-02-2024SMARTY Pioneer
I can't call mobiles but can landlines. It would appear that you still have a network problem
- Rimbox11-02-2024SMARTY Maverick
They aren't all available. My wife cannot make or receive calls, texts and data wldo work. Says "Mobile network not available for voice calls"
My phone worked fine for everything throughout
- Danielle2210-02-2024SMARTY Maverick
Can you tell me if issues around Glasgow and Largs in Scotland are being resolved?
- ChunLam_190082810-02-2024SMARTY Maverick
My network service is still down.