Forum Discussion
Wi Fi Calling no longer works as of 5th June 2025
Here is the solution for the issue no wiFi calling as of 11th June 2025
IOS only, same idea would apply to Android phones. (android users please add) I went to settings / general/about- then your prompt to update "Network Provider Settings Update" proceed to update. Once done turn off phone restart. Job done.
Cannot get WiFi calling to work on iPhone 15. Its never worked, software is up to date etc. Can anyone help please.
John
Hello John,
The way I’d approach the issue is by eliminating the likely causes one by one.
A simple question to start:
Before the iPhone 15, did you have a stable Wi-Fi connection and working Wi-Fi calling?
Presumably this isn’t your first phone.
If Wi-Fi calling was working on your previous phone, then the issue is likely within the settings on the iPhone 15.
If your previous phone was also an iPhone and on Smarty, try this:
Sit both phones side by side, and go into Settings > Mobile Service on each.
Compare them — make sure Wi-Fi Calling is enabled and Mobile Data is set up correctly on the new device.
Let us know what you find — it helps narrow things down quickly.
