Forum Discussion
Wi Fi Calling no longer works as of 5th June 2025
- 11-06-2025
Here is the solution for the issue no wiFi calling as of 11th June 2025
IOS only, same idea would apply to Android phones. (android users please add) I went to settings / general/about- then your prompt to update "Network Provider Settings Update" proceed to update. Once done turn off phone restart. Job done.
JohnDol_2376463 Sorry to state what may seem obvious - is it turned on in Settings?
yes
- MSF18-04-2025SMARTY Guru
JohnDol_2376463 The phone will use mobile calling in preference where there is any signal. Have you confirmed that there is no signal available when you make the calls?
- JohnDol_237646318-04-2025SMARTY Pioneer
I have, at my home address.
Cheers, John
- MSF21-04-2025SMARTY Guru
JohnDol_2376463 You say there is absolutely zero mobile signal at home, the wifi calling is turned on and yet you cannot make calls?
Try a web chat with Smarty Support in that case I think.