Forum Discussion

robertc_3189722's avatar
robertc_3189722
SMARTY Commentator
11-06-2025
Solved

Wi Fi Calling no longer works as of 5th June 2025

Hi gang, my wifi calling stopped working in our home. Since approx 5th of June 2025. (I been using wifi calling past 5 months from home with Smarty no issues) I have chatted with Smarty team, the...
Network
Wi-Fi calling
  • robertc_3189722's avatar
    robertc_3189722
    11-06-2025

    Here is the solution for the issue no wiFi calling as of 11th June 2025 

    IOS only, same idea would apply to Android phones.  (android users please add)  I went to settings / general/about- then your prompt to update "Network Provider Settings Update" proceed to update. Once done turn off phone restart. Job done. 

JohnDol_2376463's avatar
JohnDol_2376463
SMARTY Pioneer
18-04-2025

Cannot get WiFi calling to work on iPhone 15. Its never worked, software is up to date etc. Can anyone help please.

 

John

MSF's avatar
MSF
SMARTY Guru
18-04-2025

JohnDol_2376463 Sorry to state what may seem obvious - is it turned on in Settings?

    • MSF's avatar
      MSF
      SMARTY Guru
      18-04-2025

      JohnDol_2376463 The phone will use mobile calling in preference where there is any signal. Have you confirmed that there is no signal available when you make the calls?

      • JohnDol_2376463's avatar
        JohnDol_2376463
        SMARTY Pioneer
        18-04-2025

        I have, at my home address.

        Cheers, John