Forum Discussion
UK government emergency alert
Hi all,
Following the emergency alerts test on Sunday, we’ve been working with the government and have identified a technical issue that meant some of our customers didn’t receive the alert. This morning (24th of April) our engineers deployed a fix meaning there will be no issue with future alerts.
Will I be able to use all of my phone’s features and services if I do not acknowledge the scheduled emergency alert from the government on 23rd April? Apparently, people receiving the notification MUST accept the download before using their phone’s other features (like calls, texts Etc.).
Personally, I’m not comfortable with the government loading software on my phone and choosing whether I’m able to make calls or not based on my compliance to receive notifications about high winds or flooding.
I did not receive a government alert on my Samsung S21 plus even though it has been enabled on my phone and my phone has been updated. I am on Smarty network please advise.
I didn't receive it on my Samsung Galaxy Tab S7 on Smarty, but did on my Samsung Galaxy A33 5g with no SIM card in it. Both up to date and enabled...
So I've read no one on 3 or Smarty received the alert .
I did, my wife did, my three sons did. 👍🏻
So I guess you can spot the Smarty and 3 users - they're the ones without the tinfoil hats. Sounds like the hype was just that.
