I'm getting a text saying there's new voicemail, but when I call the voicemail number it just says Calling... but doesn't connect. Anything I can do?
Have had this account for many years and used voicemail before with no issues. Cell signal strength is 4 out of 5 bars. Bluetooth is disabled and my monthly package successfully renewed yesterday. Did a power reset of the phone so currently in the same cell it started up in.
Update 1:
Seems the network is down, at least for me. I can't call anyone and no one can call me, but smarty.co.uk/coverage-checker says the coverage in my area is "excellent". I don't even get a ringtone calling out and people on other networks don't get a ringtone calling me. Smarty dashboard says phone plan is active with no issues. The data part of the plan is working with no issues.
Update 2:
I realised that the community might not have a solution for this one, so contacted Smarty Customer Support. They have a general message: "We're aware of a network issue affecting voice services, and our team is working hard to resolve it as quickly as possible. Data services and 999 calls are unaffected, please bear with us."
So, it is a network issue. I'll give it a few days.
