Forum Discussion
[Network Issue] Service Update - Resolved
I can't ring anyone is the phone service down? My wife is also on smarty and same for her
- Stephen_288671523-01-2025SMARTY Pioneer
Ours too
- DianeHo_115095723-01-2025SMARTY Enquirer
Still down at 4.25pm
- MSF23-01-2025SMARTY Guru
DianeHo_1150957 Yes.
- GreatMarko23-01-2025SMARTY Maverick
Concerningly, people are reporting that they're not able to call 101/111 during this 'outage'. Having done a 'live chat' with Smarty, they're unable to confirm whether emergency calls to 999 are also affected (obviosuly, I'm not going to try... but that's extremely concerning if we're not able to make even emergency calls during this outage that's now been going on for close to 3 hours
- WelshPaul23-01-2025SMARTY Centurion
Try entering your postcode into SMARTY's network status checker.
https://smarty.co.uk/network-status-checker- GreatMarko23-01-2025SMARTY Maverick
Ironically, the network status checker is also down!
- WelshPaul23-01-2025SMARTY Centurion
LOL... Yea, THREE network is suffering an outage right now.
- SmartyTrousers23-01-2025SMARTY Centurion
Yep, there does look to be an issue right now.
People are also reporting it on the Three Community.
- s44sdp23-01-2025SMARTY Pioneer
Same for me.
- GreatMarko23-01-2025SMARTY Maverick
Yep - seems like the Three network is down (for voice, SMS/Data,etc still works)