โ04-23-2023 03:28 PM - last edited on โ04-24-2023 02:45 AM by YulianK
I didn't get any alert today. I've got an S10 with OS 12 for Android. I've got the Emergency Alert Notification switched on in settings so i don't know why I and the rest of my family who also use Smarty, didn't get anything. I was disappointed I didn't recieve a message but also worried for if there is an actual Emergency, I won't know unless other people from other networks inform me.
Solved! Go to Solution.
โ04-24-2023 02:39 PM
Hi all,
Following the emergency alerts test on Sunday, weโve been working with the government and have identified a technical issue that meant some of our customers didnโt receive the alert. This morning (24th of April) our engineers deployed a fix meaning there will be no issue with future alerts.
โ04-24-2023 05:26 PM
I didn't receive the alert. I'm not sure whether this was due to it not being transmitted over the Three network or because I was using wifi calling at the time.
โ04-24-2023 05:53 PM
With iphone8 also no emergency alarm. They should repeat the test to see if the changes have worked.
โ05-18-2023 01:50 PM
Hi everyone is getting theses emergency service alerts if u aint got them switched on then u wont get the alerts
โ05-18-2023 03:06 PM
Hello @LianneG_1808124 Turns out that there was a problem with 3 Network generally as I understand. The alert was not repeated as intended.
Hope they manage to sort it out before they need to use it for real ๐ณ
โ05-24-2023 02:21 AM
I got the alert on my watch but not my phone for some reason.
โ06-23-2023 05:17 PM
For some strange reason l got it twice within 3 days of each other ๐คท๐ผโโ๏ธ