Help hack

[LauraWe_1311036]

How do I enter competition with having bought extra credit to do so and message not sending?? Help please 

[Chalkychap · Accepted solution]

SMARTY don't currently support short-codes on their network, so you'd need to enter online. Most competitions usually have an online entry form @LauraWe_1311036. 

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[Chalkychap · Accepted solution]

SMARTY don't currently support short-codes on their network, so you'd need to enter online. Most competitions usually have an online entry form @LauraWe_1311036. 

🍀

[MSF · Accepted solution]

As @Chalkychap says, you cannot send short code texts as Smarty does not support that currently. The extra credit has not been lost - you can choose to use it towards your next Smarty Plan.

[AB]

I had same problem put £5  credit to send text didnt work but was able to use £5 to pay for monthly plan

[MSF]

Hi @AB . It's often handy to put some credit on the account when travelling to a non EU country for emergency use. Upon return, it's easy to allow the unused credit to be used towards the next Smarty plan.