Yes this is what i ve read but i had a fault with BT last October, drove to get signal and texted them.... i'm going to try that again to be 100% sure.
Hi, Had an issue with my BT broadband, i have no network coverage at my house, so use Wifi calling, which works perfectly for voice calls and texts to mobiles BUT if it try texting BT on 61998, i get message fail, i can receive texts from this number...
After some 80mins on chat to Smarty, blaming me for changing auto renew (i didn't) & telling me to contact 2 different banks, turns out Smarty had disabled my email address, once enabled, i could renew plan. If an account has credit, why is service t...
Had auto renew for 2 years, today SMS say payment problem (service terminated despite having credit) Auto renew now OFF, tried renewing, failed, tried different payment method - failed, all Smarty is saying is its my banks fault and i should ring the...
Great! BT use text messaging for internet or phone faults... which i found out about yesterday when i lost internet and had to report to BT.... i also realised how rubbish your 3/4g network is too, after a 3 mile drive, i eventually had internet.
