User Profile
Gasgas2_1119700
SMARTY Maverick
Joined 16-08-2023
User Widgets
Contributions
Re: [Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi, Had an issue with my BT broadband, i have no network coverage at my house, so use Wifi calling, which works perfectly for voice calls and texts to mobiles BUT if it try texting BT on 61998, i get message fail, i can receive texts from this number..... if i'm on a normal 3/4G network ie not on wifi calling, text goes through fine. I tried another handset, still doesn't work. any ideas?11KViews0likes3CommentsRe: Auto-Renewal Failure
After some 80mins on chat to Smarty, blaming me for changing auto renew (i didn't) & telling me to contact 2 different banks, turns out Smarty had disabled my email address, once enabled, i could renew plan. If an account has credit, why is service terminated???? No apology for wasting my time - if it wasn't for wifi calling, i'd never use Smarty.11KViews0likes0CommentsRe: Auto-Renewal Failure
Had auto renew for 2 years, today SMS say payment problem (service terminated despite having credit) Auto renew now OFF, tried renewing, failed, tried different payment method - failed, all Smarty is saying is its my banks fault and i should ring them but i cannot as i have no phone, no explanation as to why a different bank fails too. IF this ever get solves, i'll be leaving.... awful service.11KViews0likes2CommentsRe: [Announcement] BIG NEWS: You can now text shortcodes! 🎉
Great! BT use text messaging for internet or phone faults... which i found out about yesterday when i lost internet and had to report to BT.... i also realised how rubbish your 3/4g network is too, after a 3 mile drive, i eventually had internet.33KViews1like0Comments