Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.
So, what’s the big deal with shortcodes?
They’...
Fair enough, although perhaps if SMARTY customers are mainly interested in value for money, then not be able to spend £1.50 etcetera on competition entries via a short-code probably isn't a huge concern.
Chalkychap Another very good point there - and one I have used in replies to people who are threatening to leave over this problem.
For many of us, it really isn't a problem. I do accept that people have struggled to reply to banks, hospitals etc and can see this as a sticking point - not so much with competition entries!
Indeed MSF - I'm guessing many banks and health care providers probably provide multiple ways to communicate with customers, so an SMS short-code shouldn't be a sticking point.
