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SMS to 60154 not delivered

Sol_26
SMARTY Rookie
SMARTY Rookie

I texted SMS to 60154 (premium number with £2+SNC), it shows "message couldn't be delivered". I just moved to SMARTY andmived my number across.

Do you know where I can change settings  on Samsung phone to enable sending messages to premium numbers? (like those lottery text message on radio stations). 

7 REPLIES 7

JodieC
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @Sol_26 

Thank you for reaching out to our SMARTY community! 

SMARTY do not support shortcodes at the moment, this means you will not be able to send messages to premium numbers. This is something we are discussing with the wider team. Once we have more information, we will share it with our customers accordingly.

 

Any update on this?

@LalitaD_1801617  The situation is unchanged and smarty still don't support short code sms.

I receive these types of messages from Barclaycard from time to time - fraud alert stuff - How do I reply to them?

@DavidTa_2128213  Unfortunately, you cannot reply on Smarty.

Do they offer an email alternative?

Not just premium shortcodes . My hospital wanted feedback and has a short code . Message not delivered . Very disappointed 

@EamonnMor_65246  It is short codes in general that are not supported. There are only one or two exceptions for PAC/STAC