Forum Discussion
Not being able to make or recieve calls
Just an update, the Sony Xperia 5iii is not on the list of incompatible phones, the xperia 5ii is, I have finally gone over to lebara, phone now works fine, making and receiving calls and smarty complaints was nice enough to give me a full refund for the 2 months I spent with them and supplying me with a PAC code, so would like to thank the complaints department for there help.
On another note i would like to see them put the Sony Xperia 5iii on their list of incompatible phones and advise there tech support guys on the issue so no one else has to spend ages resetting, checking and changing settings on their mobile with no gains
Not really helpful though? My iPhone is fully compatible and the Smarty Sim allows internet connectivity but excludes many telephone calls both receiving and calling out - which is the purpose of having a telephone believe. Once I find a reliable network provider I’m going to leave Smarty. It’s not worth the stress. It worked great for years but the time has come to dump Smarty unless they improve their game.
ThomasB_1004178 Have you checked that it is set to 4G/5G?
I am assuming here that it’s not before iPhone 6 as that won’t work.
