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TrevorPe_531395
SMARTY Maverick
Joined 2 years ago
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Can't report non-working SIM
Is it really too much to expect to be able to tell SMARTY that their SIM has completely stopped making or receiving calls? I mean, that is what it's for isn't it?? And yes, thank you very much, my phone IS 4G, and I could almost spit on my nearest phone mast. SMARTY chooses not to provide a phone number for problems and there doesn't even seem to be an email address. Webchat??? Choose a topic they will deign to discuss, as long as it isn't YOUR SERVICE DOESN'T WORK AND I WANT IT FIXED. There is no menu choice for NOT WORKING. Why bother? It's easier to just cancel and change supplier, which I'll probably do. Unless I'm missing something, this must be the worst company I have ever known for customer service.1.2KViews0likes4Comments