Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Just had a text message from my local water company.
I need to reply to the message, but it’s a five digit short code, which Smarty do not currently support.
Any idea when Smarty will support short codes Rebekah_150 JodieC ?
JJP2 Out of interest, I have just done a search and found this: https://help.smarty.co.uk/en/articles/952515-are-all-texts-free-with-smarty-plans
The suggestion is that they will charge for short code texts! I hope they rethink that one when the service launches. I understand it perhaps for competitions and votes etc but feel it would be wrong as a general rule e.g. replies to utilities, health services etc.
That page has been the same for a while
When it says “updated over a week ago” that could have been the same for several years
Yes, hopefully shortcode texts to Utility companies, health services etc won’t be charged or at least at a token rate, say 5p.
JJP2 Working from my position of ignorance, I find it hard to see why any extra charge should be made for what is after all a domestic text.
I do appreciate the need for companies to extract their pound of flesh to profit from competitions, votes etc but when responding to other everyday messages I don't think that is reasonable.
