I understand smarty was down today, i check in the morning when i had no phone speradic data service, site said no issues in your area .. lie, then about an hour later said phone only issue .. no data issue .. lie. Tried contacting customer care who must of been swamped, service seems to be working now, but felt like smarty were hiding behind a tiny amount of customer care staff and not helping customers in avtimely manner. So how much compensation do affected customers get? And dont say none as im sure the company director and the board all got paid for today despite the shambles. I look forward to any generic not interest reply.
