Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
As of 2024, if you want to vote in Eurovision, you'll need to use a none smarty phone number 😞
Had a slow drawn out text chat with a human on customer services today. Here's the condensed outcome of that conversation :
I have checked with my team and they have informed me that at the moment you can't currently call the following numbers with any of the SMARTY plans:
- Premium numbers beginning with 09 or 07
- Satellite numbers (numbers that start with 0088 or 0087)
- Directory enquiries (118)
I have highlighted your issue with my team so we can active above number to make call from out of plan add ons
Once you are able to call above numbers we will update you through SMARTY website or dashboard
Bumblebear I don't think that Eurovision voting will be on any of that type of number.
As far as I could see, sms votes are on a short code and calls are on a non-standard number - perhaps Irish?
Hi MSF
You can't vote by SMS from the UK. And the landline number is 0901 52252 + country number
