31-08-2023 09:51 AM - last edited on 19-09-2023 11:37 AM by YulianK
When I went to set up phone for roaming
The APN was already set to MOB.ASM.NET
do some phone set up automatically when you insert the sim
31-08-2023 09:59 AM
Some phones will automatically set themselves up with the change in network.
mob.asn.net is all you need to set your APN to to roam in Europe, and will work normally in the UK, so no changes needed
31-08-2023 10:16 AM
@Raymond_2195412 As long as it is set that way, no worries. Could a previous owner have done it? Once it is set, you do not need to do it again anyway.
31-08-2023 08:57 PM
My pixel 6a set up automatic, I reckon most modern phones do , all them instructions to change settings is confusing for customers.
31-08-2023 09:54 PM
Not all phones do set the APN to ‘mob.asm.net’
Its a simple change and not at all confusing. It’s a simple binary choice :
Is your phone’s APN set to ‘mob.asm.net’ ? If Yes, fine, you’re all set. If it isn’t set to ‘mob.asm.net’ then change it.
01-09-2023 06:57 AM
Yes I went to set it but phone had done it automatically
01-09-2023 07:06 AM
my phone is a Samsung galaxy Note 10 5g
01-09-2023 09:19 AM
@Betty_Swollox Not at all sure that you are correct there. It really isn't that confusing - the vast majority of customers who roam seem to manage.
01-09-2023 11:42 AM
Had to get my head around these 'instructions' when I first joined as the wording made it sound as though the APN for going abroad is different to the one that should be used in the UK - it isn't. And the majority of customers won't really need to make any changes at all. The SIM usually has this info hard-coded or it downloads a config as needed when it connects to the network during activation.
Older phones might have this info stored in the firmware which might be out of date so good reminder nonetheless before heading off.