04-03-2023 08:59 AM
Hi, I had to renew my plan due to change if payment card. Accidentally did it twice and noticed it is pending twice from bank. Please could I request either it only taken once or a refund for the second payment
Solved! Go to Solution.
04-03-2023 12:36 PM - edited 04-03-2023 12:37 PM
You'll need to ask the SMARTY web chat team to assist with this @SusanKir_716886.
Customer accounts aren't accessible from this community.
Contact the web chat team at https://smarty.co.uk/contact - agents are available from 8am-8pm, 7 days a week.
04-03-2023 12:36 PM - edited 04-03-2023 12:37 PM
You'll need to ask the SMARTY web chat team to assist with this @SusanKir_716886.
Customer accounts aren't accessible from this community.
Contact the web chat team at https://smarty.co.uk/contact - agents are available from 8am-8pm, 7 days a week.
02-05-2023 07:39 PM
Can I please have refund, my £20 back.
I suppose to pay £10 instead of £30
03-05-2023 10:16 AM
Hello @Fathema_1073138 - this is the Community forum and you are not writing directly to Smarty. Try a web chat with the Support Team to get your issue resolved.