Forum Discussion
Solved
Refund of overpayment
Hi, I had to renew my plan due to change if payment card. Accidentally did it twice and noticed it is pending twice from bank. Please could I request either it only taken once or a refund for the sec...
You'll need to ask the SMARTY web chat team to assist with this SusanKir_716886.
Customer accounts aren't accessible from this community.Contact the web chat team at https://smarty.co.uk/contact - agents are available from 8am-8pm, 7 days a week.
Can you please refund the second payment immediately please I'm in need of that money
Abdulka_2869857 We are not Smarty staff. You need to webchat with support team and ask them.
