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SusanKir_716886's avatar
SusanKir_716886
SMARTY Pioneer
04-03-2023
Solved

Refund of overpayment

Hi, I had to renew my plan due to change if payment card. Accidentally did it twice and noticed it is pending twice from bank. Please could I request either it only taken once or a refund for the sec...
  • Chalkychap's avatar
    04-03-2023

    You'll need to ask the SMARTY web chat team to assist with this SusanKir_716886.
    Customer accounts aren't accessible from this community.

    Contact the web chat team at https://smarty.co.uk/contact - agents are available from 8am-8pm, 7 days a week.