10-19-2024 08:44 PM
Hi everyone,
I am at my wits end - my partner and I recently switched to SMARTY and chose to keep our old numbers. We have had notification that the port was successful and our old numbers have transferred however within ‘Phone’ in iPhone settings our number is still showing as the temporary number provided by SMARTY. This is similar in FaceTime and iMessage and our current number (original number we kept) has disappeared.
I have read numerous threads and tried the following but am now at a loss of what else to try:
- Turning off iMessage and FaceTime and doing a network reset, waiting and restarting the phone.
- Trying to change the number in ‘Phone’
Any help massively appreciated 🙏🏻🙏🏻