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Not receiving certain text messages - Pixel 6A - Android 13

FB934834it
SMARTY Pioneer
SMARTY Pioneer

Hi everyone,

I use a number of services that require multi-factor authentication where a service will send an SMS message to verify identity.  Until last week (May 23) I had no issues but overnight, some of these messages have stopped being delivered to my Smarty Sim.  I have verified with friends that they can receive messages from these servers (LastPass, Cisco Meraki etc) with no issue.

I have tried various suggestions from clearing the cache/storage on the Android messaging app to factory resetting the phone and nothing has worked. I can receive messages from services such as Amazon, Google and Microsoft.

The only thing I can think of is that some of these messages are sourced from abroad, specifically the US with a +1 international code.

Wondered if anyone was experiencing the same issue or had any suggestions?

Cheers!

3 REPLIES 3

FB934834it
SMARTY Pioneer
SMARTY Pioneer

Just an update to add that I added an eSim to my phone from Lyca.  Verification SMS messages from the websites I'm struggling with do work with that number/SIM.  Looking more like an issue with SMARTY.

SharonWi_505003
SMARTY Rookie
SMARTY Rookie

Did you resolve your issue? I appear to have the same issue... 

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

At the current time, Smarty does not support short code text messages.

See here :

Smarty & short code text messages