Forum Discussion
I am now in the UK but can't call Frarnce number
- 29-03-2024
Hello,
To make international calls from the UK, you need to purchase an "out of plan add-on." This is highlighted in our T&C's which you agreed upon at the time of sign up.
"The Service
4.5(c) You can make international calls and roam abroad with SMARTY. To do so, you will need to purchase an Out of Plan Add-on."
https://cdn.smarty.co.uk/files/SMARTY-Terms-And-Conditions.pdf - Natalie
Hello,
To make international calls from the UK, you need to purchase an "out of plan add-on." This is highlighted in our T&C's which you agreed upon at the time of sign up.
"The Service
4.5(c) You can make international calls and roam abroad with SMARTY. To do so, you will need to purchase an Out of Plan Add-on."
https://cdn.smarty.co.uk/files/SMARTY-Terms-And-Conditions.pdf - Natalie
hi Natalie,
how is it that I can roam in the EU and make calls and texts on my existing plan without an add on but I cannot make a call to an EU country from the Uk without an add on