How far in advance of a trip abroad...

[StephenHQD]

...should / can I change my phone settings to ensure it'll work when there, but also still be able to use it in the UK before I leave.

Ideally, I'd like to have the maximum amount of data available should I need it when away (for maps etc)

Thanks guys

[Tascha]

Hi @StephenHQD the settings required for using the SIM abroad are the advised settings we recommend using--whether using the SIM in the UK or whilst roaming--so you can go ahead and check/update them now and you'll be all set for when you go abroad plus the SIM will still work here in the UK.

[Kayakit]

Thanks Tasha. I have set up the new APN but was not sure it would work in the UK. I'll go ahead and change to it now 

[JJP2]

I second what @Tascha said, the APN in my phone is permanently set to 'mob.asm.net' and it works just fine here in the UK.

[StephenHQD]

Thanks both. On checking my settings (menu / steps to get there are a bit different) everything appears to be set as is required already, except for the name which says SMARTY rather than 3.

Is that ok or an I missing something?

I need to be sure this phone works before I go. Many thanks  

[JJP2]

You are using the Smarty network, so leave it as Smarty. (EDIT : Instructions below say leave it as 3)

What phone do you have ?

https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918

https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919

[StephenHQD]

The APN type says - default,mms,supl

Should I remove that? 

Ive changed the name to 3.

[JJP2]

Thats normal.

Would change the name back to what it was. Smarty ?

[StephenHQD]

Motorola G30

[JJP2]

Motorola G30 ?

Follow these instructions then :

https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919

[StephenHQD]

I went back in to change the name back & it had reverted to Smarty anyway. I'll check out those links above. Appreciate your help (& patience!) 👍

[JJP2]

You're welcome, thats what we are here for.

[Donna081417]

I don't believe you have to chance settings l thought phones these days auto did it you normally get a message like Welcome to Spain etc upon trying your phone on when you arrive

[JJP2 · Accepted solution]

You do have to change the APN to use your Smarty SIM abroad, to 'mob.asm.net'

https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918

https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919

The thread has answered this question

[Michael_2429361]

When I change both my APN's to mob.asm.net then select reset settings , my mobile data reverts back to three.co.uk?

I'm doing this while in the UK, but will be spending time in Spain shortly. My plan is 200GB.

Thanks.

[MSF]

@Michael_2429361  The network is actually Three. The main point is to have the APN set to mob.asm.net. Don't forget that you will be restricted to 12Gb of roaming data while in the EU.