You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Has anyone used Smarty in Canada? If so for light use over 15 days, how much credit would you suggest adding to the account? We will have wifi in our hotels and access to free phone calls from the hotel. It is just really when we are out and about. A...
I am abroad and would like to renew my subscription, only that the app shuts down every time I click the renew button. All other functions work on the qpp. I have not tried the website to renew.
Hello.I have just joined smarty yesterday from EE. My old number is currently in the process of being transfered over. I have a couple of issues. I can make calls no problem, but am struggling to receive calls. When friends on EE, try and call me, it...
Anyone know how long number transfer takes? It’s been 2 days and still no transfer
Recently had a problem with no 5G and very poor Signal, looking at router although full 4g and 5g available but showing connection to 4g+ . It looked like access to 5g had been switched off so decided to contact chat.I was immediately told that 5g wa...
Hello there i have a group plan where I, as the owner, can set the parental control for the owner phone. However, I have another phone in the group and cannot seem to see settings to set up the parental control for that phone. Can anyone help and ad...
I haven’t received my gift voucher for joining smarty
I bought a new sim and i activatied it but still is saying sim not regsitered on network and emergency only then i baought a another sim still its saying emergency onlyni live in dagenham rm10 area and i baought a sim for dagenham shop the shopkeeper...
We are going to Nenagh Tipperary tomorrow and it says to make a changes to our phones now before we go. We have iPhones. If we make the changes as suggested do we need to change them back when we are back in the UK or leave them with the new changes...
This evening had a few glitches…never had any problems until now. I am lucky to be able to get 5G at my home, and normally speeds of 200Mbps… Three network checker shows no issues, no maintenance going on. Done the usual “off and on”, and still expe...
Hiwhen will my old number transfer? I set my phone up on Saturday when my SIM card arrived
Hi All!Read about the issues concerning I-phone to I-phone, but is anybody having issues with being unable to send or receive pictures to other phones. In this instance attempting to send from a Samsung Android to I-phone. Any help regarding the corr...
Hi Last month I had changed my plan £10 to £6. Payment already done by 8th May. In apps , i have shown that my plan was paused. What should I do now . Thanks
i have received a request to buy more data as my allowance is running low. I already have data add on and there are sufficient gbs in there for my needs. Why doesn’t this automatically work when my allowance is low?
Hi, I am switching my children to Smarty from Virgin due to the continual price rises. I submitted the first PAC on Wednesday and the other on Thursday. The second one went through well within 24 hours but the first one started at by the end of the 4...
Does personal hotspot come standard with a Sim only plan as I cannot get my TV to work using my phone as a modem
Does personal hotspot come as standard with a Sim only plan as I cannot get my TV to work using my phone as a router/modem?
