You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Hi, I am switching my children to Smarty from Virgin due to the continual price rises. I submitted the first PAC on Wednesday and the other on Thursday. The second one went through well within 24 hours but the first one started at by the end of the 4...
Does personal hotspot come standard with a Sim only plan as I cannot get my TV to work using my phone as a modem
Does personal hotspot come as standard with a Sim only plan as I cannot get my TV to work using my phone as a router/modem?
Have come to france and can’t get a wifi connection with smarty sim in wifi device - I have enabled data roaming and have 12gb available abroad
I'm currently on 30GB for £10 plan (it resets in 10 days).When I login the dashboard displays an offer to upgrade to 60GB for £10.When I click on the "Upgrade now" button it takes me to a page thattells me the plan I'm currently on and offers other p...
Is there a human being I can talk to rather than email or chat which is not helping anyway
What is customer service number from a mobile or handset number
As title says my account has £302 of credit on I built up but it has been left while I used up credit on my second (group account) however without warning Smarty closed the account, they claim I was warned however if that was the case I'd have reope...
I have a group plan, been paying my lads SIM for months, he has never once received mobile data. Only today did my daughters SIM register. Again no mobile data despite being paid. That's four Sims being paid for with only two working, and another...
I've noticed I can no longer check the history of what I've got waiting to validate and what's gone through via 'Check how many friends you've referred' it just give the attached page and when I click on that nothing happens
I need help my whatsapp is stolen
How do I activate my new number and swap my old plan to the new sim
Can I use my phone in the United States
Yes
When attempting to verify my smarty phone number with twitter i get an error message stating operator [smarty] is not recognised. Is there a fix
Then it says I will be charged... Not I 'may' be charged. Smarty is saying I can use data as normal within the EU. Please advise, thanks. PS I have set the APN as advised by Smarty
