Recent DiscussionsCan't make any calls I haven't been able to call anyone Group Plans + Bonus SIM Card Hi All, new customer here. I got a Bonus SIM in with my new SIM so thought I would get my Daughter a contract. Disappointing too see that the new offers are only available to new customers, bu...Miss sold? Tariff’s different to advise given in chat I need clarification. Through the Smarty chat, I have been advised to select a mix and match approach to my family’s migration to a Smarty sim, however I was advised incorrectly, as the 24gb for £7 d...Slow data connection I am with Smarty for as long as I can remember, was generally ok with the data speeds I was getting, but just over an year ago I was given a work phone which is on EE network, and during this period ...Customer Service App When I have asked the in-app Chat a question, they have asked for SIX pieces of personal information before they will answer me. I find this totally unreasonable. There are many ways they can check ...Strange Roaming Charges outside EU. I'm in Switzerland, so have an Out-of-Plan add on for me and my wife's numbers to cover usage there. At 1.00am on several days we both have a charge labelled "Call from". But with no information. Ex...Rate Advice text I’m new to Smarty. Have a rolling calling & 30GB data plan. Recently in Sweden I sent a few texts and made 1 brief call to a UK mobile. I got text from Smarty ‘It’s max £2.50/min to call, £1/min to r...Mr Dennis Frear What is shortcode 78484 I keep getting sms messages saying I am signed up to it but I have never signed up to anything how do I stop this coming. I have just done a add on please could you tell me if...Solvedairalo esim I have iphone15. Will an airalo esim for South Africa work with my Smarty sim? Thanks SolvedChat I need to chat to someone Solved
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Newest topicsCan't make any callsMiss sold? Tariff’s different to advise given in chatCustomer Service AppStrange Roaming Charges outside EU.Rate Advice textUnable to get IPv6 address
