Help with app cant see my balance
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25-03-2023 10:40 AM - last edited on 19-07-2023 15:57 PM by JodieB
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25-03-2023 11:05 AM
Hey EddieKi_1951262
When you purchase a plan with us, it would display as a plan rather than a credit. On the landing page of your app, you should be able to see how much data you have left .
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30-03-2023 11:34 AM
I got sim out a shop not ordered the app just keep saying to check back. Is there a number I can txt or phone
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30-03-2023 11:40 AM - edited 30-03-2023 11:41 AM
SMARTY don't have a telephone helpline @EddieKi_1951262.
If you purchased your SMARTY SIM card from a retailer, they should be able to help you with any queries about your purchase.
Otherwise, you can get in-touch with SMARTY at https://smarty.co.uk/contact/.
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30-03-2023 11:39 AM
app just keep saying to check back. Is there a number I can txt or phone
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30-03-2023 13:12 PM
You can email or have a web chat with Support Team, but you cannot text or call.
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25-03-2023 13:09 PM
Have you looked at this page?: https://smarty.co.uk/dashboard