Is it really necessary multiple posts about the same subject?This is being done by a number of people/accounts, and am wondering if it's getting to the point of spamming.A single post is sufficient to get a response from the Smarty community of custo...
Hi All,I've just emailed Smarty, asking if they have any plans to have a 50Gb or 75Gb data plan (with voice and texts), and am awaiting a reply with interest.From what I've seen, I'm being offered a number of data plans up to 30Gb, then there is a ju...
Yesterday @MSF mentioned consigning an old phone to the graveyard.I've just replaced a Fairphone 3, which I used for 4 years, with a Fairphone 4. Fairphone claims to use as much conflict free metals (such as gold among others) in their phone as poss...
Can people who post on this forum consider the other forum users.Things like multiple posts, less than polite posts (sometimes words containing asterisks etc) etc may put other posters off replying/helping.If you are wanting answers, or are frustrate...
@Bashayr_1511077,Welcome to the Smartys Users Forum. We are customers/Users just like you.Just so you know, Smarty DO NOT have a customer hotline/phone number. There are only two ways to contact them.The best point of contact is through Webchat, oth...
@DavidSt_1507012,Are you using a different phone from your wife?Have you noticed any differences in the way they are set up?It might be worth going through Smartys set up guide for your types of phone (I'm guessing they're both Android phones) as wel...
@AlisonW_2102840,You can search in the help articles for iPhones and their set-up. You can also search for the use of your phone when NOT in the UK.Generally if a phone with a UK SIM is in the UK, all calls and data use are as per your plan. When n...
@AlisonW_2102840,Roaming should be switched on. Make sure your APN is changed to mob.asm.net this will allow you to roam in Europe, and can be done once and won't need to be changed. Leave the APN as mob.asm.net as the phone will work in the UK as ...
@Bashayr_1511077, and ALL people posting on forumIt is strongly advised that personal details are NOT posted to the forum. That includes phone numbers!
