Smarty EU Mobile Network Connections Disappointing

[PieterB_1936020]

Just drove through The Netherlands, Belgium, and France on my way back to the UK. No connection in Belgium or France. My wife who is with Vodafone had connection throughout the journey. 
Disapointing… not sure if I will stay with Smarty for much longer, it may be cheap but not as reliable as other major networks. 

[ChrisH23]

Currently in Germany and it’s been mostly edge with the odd glimmer of 4g hope. 
wife on Vodafone has has me constant 4G

[AB]

Most people are purchasing smarty for use in UK so EU Roaming doesn't bother them but not much use if you need it in EU need to join the Big Boys who will Rip you off on EU charges

[PieterB_1936020]

I travel to the EU alot so I need a more reliable provider. 

[AB]

Most people are purchasing smarty for use in UK so EU Roaming doesn't bother them but not much use if you need it in EU need to join the Big Boys who will Rip you off on EU charges

[Chalkychap]

Can't speak for Holland, Belgium and France, but I was able to roam in the USA and Australia, with my SMARTY Mobile SIM card, and everything worked nicely indeed.

[MSF]

It is disappointing to hear that. However, the majority of customers spend the majority of their time in the UK and so probably the decision to purchase Smarty is based on that. Personally, I consider that we are doing quite well to get EU roaming still and must say that I have never had a problem with it when travelling.

I'm assuming that you had changed roaming settings correctly beforehand?