04-08-2023 04:15 PM
I've got my friends mobile number and the pac code from her old vodaphone account how can I help her to get started she has had her sim delivered any help appreciated thanks
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04-11-2023 01:39 PM
thanks for your help
04-08-2023 04:31 PM
There's a whole load of information to make it easier here: https://help.smarty.co.uk/en/articles/1062823-transferring-my-number
She will need to start by activating the sim - this will give her a new random number - and then request a transfer using the PAC code from the old network.
Don't forget that weekends and bank holidays do not count. She can request the transfer on Tuesday 11 April and it should go through by 5pm on the next business day.
04-11-2023 01:39 PM
thanks for your help
04-10-2023 11:30 AM
Have you Activated the sim log into account and activate then on main page in dashboard it shows do you want to port in you number or click on settings my number than enter mobile number and 2nd Box the Pac code
04-11-2023 01:42 PM
thanks again