11-02-2023 11:20 AM
Hi everyone,
I am quite new to Smarty and have an issue with voice calling - Calls connect with no problem but there is a significant delay in the other person hearing me. Sometimes this delay is such that I have to abandon the call. It seems to be worse when using WiFi calling. I’m on iPhone 12.
Any thoughts?
11-02-2023 03:25 PM
I have very good WiFi Calling on my iPhone 13 @PhilRig.
I'm running iOS 16.7.1 - what iOS is running on your iPhone 12?
11-02-2023 03:46 PM
I’m on 17.0.3 so bang up to date. I’ve tried resetting everything and clearing cache etc so hopefully that will help.
11-02-2023 04:18 PM
@PhilRig Any chance that you could try the sim in another phone to see if it is replicated? This would rule out a problem with the handset.
11-07-2023 10:46 PM
I’m having this issue too on an iPhone 15 Pro, with full 5G signal or using WiFi calling. Brand new SIM.
im really anxious for a fix. I’ve tried logging a support call via chat, the staff didn’t really seem to understand and just closed the ticket after a few weeks.
11-08-2023 12:16 PM
@BrianMcBriany As I said earlier to the OP, have you tried the sim in another phone?