Short code texts won’t deliver?

[Lordvega]

Hi.

EE recently texted me on: 249 and I’m unable to reply, is this a known issue to be sorted

[JJP2RidesAgain]

Been covered on this forum many times - Smarty don’t yet support short code texts 

(This is the community forum by the way, we are customers, we don’t work for Smarty)

[Chalkychap]

Oddly enough, you can use the usual short-codes for getting a PAC, STAC or INFO about your plan. 

A correctly formatted SMS to 65075, 75075 or 85075 will work on the SMARTY network, @JJP2RidesAgain.

[JJP2RidesAgain]

Ah yes, very true. Just not for medical appointments, etc, so Smarty obviously have the technology in place 🤨

[Chalkychap]

Yes, it would seem so @JJP2RidesAgain. 

Although Three UK are members of the "Shortcode Management Group (SCMG)" industry body, it's not clear if their MVNO subsidiary SMARTY Mobile are also members.