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Phone call in excess of 60 minutes

DavidLo_1915639
SMARTY Pioneer
SMARTY Pioneer

Can you be charged for minutes over 60 on an unlimited plan 

3 REPLIES 3

AdrianSMARTY
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi David,

Thanks for the question.

Unlimited calls, means unlimited for sure, just remember to check that the number is covered within your included minutes.  Otherwise there may be charges;

https://help.smarty.co.uk/en/articles/952508-are-all-calls-free-with-smarty-plans

Have a great day! -Adrian.

 

Decembersangel
SMARTY Teamster
SMARTY Teamster

@AdrianSMARTY I think @DavidLo_1915639 is asking, if a call lasts longer than 60 mins will there be a charge for the extra time of the call i.e. a call is 70mins long will he be charged for the 'extra' 10 mins, or is there no time limit for calls made 🤔
This is something certain call providers (mobile and landline) specify with phone plans that numbers must be redialled when a call reaches 60mins otherwise an extra charge will be applied.
I have looked at this myself and never found a definite answer!
I don't think the question has anything to do with the 'type' of number that is called.

Hi there

Thanks for responding.

Unlimited calls, means unlimited with SMARTY, so no you will not be charged for calls made to numbers included within your plan.  Even if they go over 60 minutes in length.

Have a great weekend, -Adrian.