02-05-2023 08:30 AM - last edited on 14-07-2023 01:37 PM by YulianK
Then it says I will be charged... Not I 'may' be charged. Smarty is saying I can use data as normal within the EU. Please advise, thanks. PS I have set the APN as advised by Smarty
Solved! Go to Solution.
03-05-2023 02:21 PM - edited 03-05-2023 02:23 PM
Sounds like something programmed into your Android handset by the manufacturer, and nothing to do with SMARTY.
You can use your SMARTY plan allowances to call, text, and use mobile data while you roam in an EU destination @AngelaT_1873043.
The EU roaming destinations are currently:
Austria,
Belgium, Bulgaria,
Comoros & Mayotte, Croatia, Cyprus (not North Cyprus), Czech Republic,
Denmark,
Estonia,
Finland, France, French Guiana,
Germany, Gibraltar, Greece,
Hungary,
Iceland, Ireland, Italy,
Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta,
Netherlands, Norway,
Poland, Portugal,
Reunion, Romania,
Slovakia, Slovenia, Spain and Sweden.
03-05-2023 02:21 PM - edited 03-05-2023 02:23 PM
Sounds like something programmed into your Android handset by the manufacturer, and nothing to do with SMARTY.
You can use your SMARTY plan allowances to call, text, and use mobile data while you roam in an EU destination @AngelaT_1873043.
The EU roaming destinations are currently:
Austria,
Belgium, Bulgaria,
Comoros & Mayotte, Croatia, Cyprus (not North Cyprus), Czech Republic,
Denmark,
Estonia,
Finland, France, French Guiana,
Germany, Gibraltar, Greece,
Hungary,
Iceland, Ireland, Italy,
Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta,
Netherlands, Norway,
Poland, Portugal,
Reunion, Romania,
Slovakia, Slovenia, Spain and Sweden.
03-05-2023 04:29 PM
I agree, it's just my phone. Having said that I used the same phone last year but I was with Giffgaff and I didn't need to do anything! So it seems to be the type of phone and smarty
03-05-2023 05:00 PM
@AngelaT_1873043 Remember that data limited to 12Gb while EU roaming. You can over-ride that if you buy a data pass - see Price Guide.