Number transfer delay

[NickBra_2083441]

I activated my Smarty SIM one week ago. After submitting my PAC and mobile my previous provider disconnected my number 

one week later it’s impossible to find out why Smarty has failed to implement the transfer. Shocking customer service 

[Rebekah_150]

Hey  NickBra_2083441 

I am sorry this has been the case it will be best to speak to our chat team and they can check the status of your port directly https://smarty.co.uk/contact one of our advisors will be more than happy to help, available daily from 8am – 8pm.

[Richard_2113022]

I am still waiting on my number port since the 15th... has yours gone through now?

[MSF]

@NickBra_2083441  Did you not receive notification from Smarty of a hangover date after you input your number and PAC?