05-23-2023 11:50 AM - last edited on 07-19-2023 03:43 PM by JodieB
Hi everyone,
I use a number of services that require multi-factor authentication where a service will send an SMS message to verify identity. Until last week (May 23) I had no issues but overnight, some of these messages have stopped being delivered to my Smarty Sim. I have verified with friends that they can receive messages from these servers (LastPass, Cisco Meraki etc) with no issue.
I have tried various suggestions from clearing the cache/storage on the Android messaging app to factory resetting the phone and nothing has worked. I can receive messages from services such as Amazon, Google and Microsoft.
The only thing I can think of is that some of these messages are sourced from abroad, specifically the US with a +1 international code.
Wondered if anyone was experiencing the same issue or had any suggestions?
Cheers!
05-23-2023 02:55 PM
Just an update to add that I added an eSim to my phone from Lyca. Verification SMS messages from the websites I'm struggling with do work with that number/SIM. Looking more like an issue with SMARTY.
07-14-2023 07:51 PM
Did you resolve your issue? I appear to have the same issue...
07-14-2023 08:05 PM
At the current time, Smarty does not support short code text messages.
See here :