06-20-2023 11:55 AM - last edited on 07-07-2023 01:38 PM by YulianK
06-20-2023 12:33 PM
@MiriamK_1978528 If you can turn your network selection from automatic to manual, then you can see if there's another network that you can register to that will be better.
06-20-2023 02:04 PM - edited 06-20-2023 02:05 PM
In addition to the helpful advice from @MSF make sure you sent the APN in your phone to 'mob.asm.net'
https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918
https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919