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Chatterbox84's avatar
Chatterbox84
SMARTY Pioneer
20-04-2023
Solved

Change name of a user within a group plan

Hello, I have added my son to our group plan but when his Smarty account was initially created we used my name (he was the set up before anyone else), so we now have 2 users under our group of 8 user...
  • WelshPaul's avatar
    20-04-2023

    I had to register my son’s SMARTY account under my name because if memory serves me right, he couldn’t register as he was under 13 at the time. Only way around it is to port out and port back using their own details to setup a new account.