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cant login on chrome

Lukefowler777
SMARTY Maverick
SMARTY Maverick

โ€Ž29-01-2023 00:58 AM

the login page is not working on chrome, the 2 step verification page flashes up then goes back to the login screen

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5 REPLIES 5

fuzzy
SMARTY Teamster
SMARTY Teamster

โ€Ž30-01-2023 08:54 AM

Had the problem again this morning. Have fond that if I enter a random email address and/or password I get the same behavior (it doesn't complain about wrong password etc!), just flashes up the confirmation code page for a micro second and reverts to login page. Have emailed smarty about it.

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paulchi_1845592
SMARTY Pioneer
SMARTY Pioneer

โ€Ž30-01-2023 08:11 AM

seeing the same thing, i've only just got my sim so this could be a sign i need to move elsewhere. Doesnt work on chrome, edge etc. Clearing browser doesnt work. When i can get it to a stage of asking for a code the code doesnt work. Frustrating.

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Lukefowler777
SMARTY Maverick
SMARTY Maverick

โ€Ž30-01-2023 00:35 AM

it happens even in incognito mode

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MSF
SMARTY Guru
SMARTY Guru

โ€Ž29-01-2023 15:28 PM

Unless anyone can suggest something better.........

Is it worth clearing browsing data and then trying again?

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fuzzy
SMARTY Teamster
SMARTY Teamster
In response to MSF

โ€Ž29-01-2023 16:28 PM

I get the same problem from time to time. Clearing history doesn't fix it, at least not for me.  I have another browser but on another machine but by the time I get it up and running the problem (on this machine, a raspberry pi) has fixed itself! Frustrating to say the least.

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