Firstly, it’s worth checking the network status page for the area. In some cases, the signal quality is affected by the building and so you should check if it is better in other areas nearby.
@RobCaul_1792669 That’s a rather sweeping statement I’m afraid. There will naturally be areas that have a weak signal - it happens with all networks. Signals can be blocked where there are large buildings or where the geography doesn’t help.
I have just signed up to Smarty and have no signal at all, in London in my area - I can only use my phone if I am at home on WIFI. Ridiculous. Smarty have told me there is work on the mast in place but speakign to neigbbours also on 3 this has been going on for a month. I am getting 1 bar of signal for 4G and 5G in E9 Hackney
Hi @Swoosh56 You may have seen another post from someone in Hackney with the same issue. I'm sure that doesn't make you feel that much better, but at least it doesn't seem to be your phone.
Firstly, it’s worth checking the network status page for the area. In some cases, the signal quality is affected by the building and so you should check if it is better in other areas nearby.
