17-04-2023 20:45 PM
I’m unfortunately unhappy with smarty mobile signal strength it’s not the best
Solved! Go to Solution.
19-04-2023 14:29 PM
Firstly, it’s worth checking the network status page for the area. In some cases, the signal quality is affected by the building and so you should check if it is better in other areas nearby.
18-04-2023 10:42 AM
Is a weak signal something that's just started happening @GlenHol_1955635?
Is this issue in one location, or everywhere?
18-04-2023 16:35 PM
Same here with full signal on my router and in the city close to a mast I can only achiever 1.7 mbs, 5 g is not showing my phone too only 4 g
19-04-2023 14:29 PM
Firstly, it’s worth checking the network status page for the area. In some cases, the signal quality is affected by the building and so you should check if it is better in other areas nearby.
15-05-2023 10:17 AM
I have just signed up to Smarty and have no signal at all, in London in my area - I can only use my phone if I am at home on WIFI. Ridiculous. Smarty have told me there is work on the mast in place but speakign to neigbbours also on 3 this has been going on for a month. I am getting 1 bar of signal for 4G and 5G in E9 Hackney
15-05-2023 12:22 PM
Hi @Swoosh56 You may have seen another post from someone in Hackney with the same issue. I'm sure that doesn't make you feel that much better, but at least it doesn't seem to be your phone.
15-05-2023 12:26 PM
@Swoosh56 oops sorry! It was you on another thread!
15-05-2023 14:12 PM
Yep, afraid so!
16-07-2023 14:29 PM
Yes me too I thought the three company was meant to be good ???
17-07-2023 10:49 AM
@RobCaul_1792669 That’s a rather sweeping statement I’m afraid. There will naturally be areas that have a weak signal - it happens with all networks. Signals can be blocked where there are large buildings or where the geography doesn’t help.
17-07-2023 10:55 AM
Smarty has been brilliant for me since I switched from EE to Smarty.
Surely you checked the coverage of Three in the areas where you live and work, rather than just blindly buying a Smarty SIM card ?