12-02-2025 10:44 AM - edited 12-02-2025 12:13 PM
Both my wife and I done the IOS update yesterday and now we can't call or receive calls on our mobile phone. All other services are working. Any help or advice would be appreciated.
12-02-2025 11:04 AM
@GrantBo_2062066 I don't suppose this will be much comfort, but we have not had any problems on iPhones after updates recently.
12-02-2025 11:21 AM - edited 12-02-2025 11:22 AM
@MSF I've actually now seen a handful of posts about iPhone calling issues yesterday and today. Down Detector is also reporting possible problems at Three.
I'm wondering if something has broken with the iOS 18.3.1 update, and/or if Three are having general calling issues again.
I'd test it myself but er.. I may be using a provider other than Smarty at the moment 🙊
12-02-2025 11:40 AM
@SmartyTrousers Yes, I have now noticed a few posts on that issue. Our phones are just showing the 18.3.1 update today, so have not applied it yet.
12-02-2025 11:42 AM
@SmartyTrousers Also should mention that I normally have the 18 public beta version on my phone - I assume that may have included stuff on the 18.3.1 version and I have not experienced any problems.
12-02-2025 11:52 AM
@SmartyTrousers UPDATE: Just updated both iPhones to 18.3.1 and have made calls and received them.
12-02-2025 12:03 PM
Calls are working just fine for me. I’m using an iPhone 16 Pro running 18.3.1. Never installed a beta release either!
12-02-2025 12:08 PM
@WelshPaul That's good to hear! I allowed the beta updates some time ago and all seems to have worked fine so I worked on the basis "if it ain't broke, don't fix it" and have ketchup it going in the hope that I may get access to some shiny new 'toy' one day - sad, eh?