Text failure

[GrahamS_1741072]

I’ve received hospital appt texts and other automated messages but the reply texts fail. Have I got to reset anything? Other texts seem to work ok. 

[Chalkychap]

If the messages have come from a short-code, then you won't be able to reply @GrahamS_1741072.

Apparently, SMARTY do not currently allow messaging to short-code numbers.

Good luck @GrahamS_1741072.

[ValerieP_160962]

Is the text from 

6476673759

[Chalkychap]

That doesn't look like a UK mobile number @ValerieP_160962 - to send an SMS overseas, you'll need to buy an add-on for your SMARTY plan. 

[MSF]

I'm just wondering if these are genuine. I say that because the NHS (hospitals or GP's) usually sends out reminders of appointments that are no-reply.

Smarty currently only allows texts to standard mobile numbers and not short codes