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[MarkEat_2239454]

You’ve taken £17 out of my account I’m sure I turned of auto renew could you please refund me 

[JJP2]

This is the Smarty community forum, we are Smarty customers, like you. 

Obviously, as we don’t work for Smarty, we don’t have access to customer accounts, so you need to have a webchat with Smarty.

[JJP2 · Accepted solution]

More wise words from the ever helpful

@Strandloper :

Welcome to the Smarty Users forum.  We,like you, are customers, and do not have access to any bodies account details, except our own.

Due to this privacy I and others here cannot answer your query.  I would suggest contacting a Smarty Agent directly through Webchat.

They are Smarty employees, and have access to personal details so should be able to help you