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Roaming charges

Beverle_2061738
SMARTY Pioneer
SMARTY Pioneer

Hi everyone we’re heading to Switzerland on Thursday and I’m confused as to how my data will work. We have unlimited but I believe there’s a data cap but also just discovered my plan won’t work in Switzerland??? Are you able to buy add ons while abroad or must you buy them before you leave. Excuse the blonde question 🤣🤣 cheers. 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@Beverle_2061738  Unfortunately, Switzerland isn’t part of the EU and so all usage must be paid for out of credit previously added to your account.

Please see the price guide https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1sszqa8*_ga*MzAzNTQ4MzMwLjE2ODU0MzQ1Nzk..... Pages 18 & 19 have the relevant info.