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Resetting password

AndyHow_2093094
SMARTY Rookie
SMARTY Rookie

I have forgotten my password and can click to get an email from Smarty which allows me to log in without one, but I can't seem to find, get a link which simply allows me to reset it! Am I missing something?

4 REPLIES 4

KevinKr_3309448
SMARTY Pioneer
SMARTY Pioneer

It doesn't help. There is no 'Edit your personal details' link to click

@KevinKr_3309448 That should appear here: https://smarty.co.uk/dashboard/settings/personal-details 

Are you perhaps part of a Group where the group owner has given you view-only access?

RoydellD_929416
SMARTY Pioneer
SMARTY Pioneer

I have forgotten my password and can click to get an email from Smarty which allows me to log in without one, but I can't seem to find, get a link which simply allows me to reset it! Am I missing something. 

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

The following support article might help in this situation, @AndyHow_2093094.

https://help.smarty.co.uk/en/articles/3711979-how-to-reset-a-forgotten-password.