Forum Discussion
Referral link issues
Did your friend get the £10 gift card? It's advertised here: https://smarty.co.uk/refer-a-friend
If your friend didn't get it, then it may be that they didn't follow the link correctly. If they did, then this should be proof that you also deserved the advertised reward.
KayEvans_770859 . It's really not a con. The company are really too big to imagine that they would get away with such a thing.
Again, if you actually have some evidence, do hit them with a complaint to get it sorted.
Don't also forget that there are a huge number of us who have used Smarty for some time with no trouble - that must count for something!
since my original reply i have indeed contacted smarty (3rd time) and finally got a decent reply the promise of a credit of £10 for us both. however i shouldn’t have had to go to such lengths in the first place. how many others just give up i wonder. i’m not a new user i’ve been with smarty for a number of years simply because they puffy back from the only signal i can obtain where i live and they are one of the few who let you use wifi calling.
KayEvans_770859 I totally agree that you should not have to chase like this.
On the positive side, at least they have promised the credit. I do wonder if they are becoming a victim of their own success as people look to save money on things like mobile phone service in these difficult times. Support has been outsourced to other countries, it seems, and that seems to cause more aggro.
At the end of the day, a lot of people find it a good product at a great price. Of course, it won't suit everyone - particularly if they cannot get a good signal where they are.
