Problems with no Internet for over the past 7 hours

[teresat_3199914]

I have been having a problem with my Internet connection all evening and still not working properly what is going on I recently switched networks to join smarty based on smarty saying I would have 99.5% coverage and fast and reliable data coverage so not happy 

[MSF · Accepted solution]

@teresat_3199914  Before sounding off, have you done a Network Status check to see if there is a local mast problem.

While Smarty tells you that there is generally good coverage with fast and reliable data, it never guarantees that you can get a good signal all of the time in every place.

You may join any network and experience a loss of service for a while - this means that you can never be 100% happy unfortunately. This is part of the reason why they point out that mobile data is no replacement for broadband.

[Olusola_2954823]

Where roughly are you in the country? As I'm in SW London and my SIM has no mobile internet connection. There are apparently no issues at the mast.

This is the second time this has happened in 6 months. Last time it started working again 2 days later.