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Phone connection

Russell_1907313
SMARTY Pioneer
SMARTY Pioneer

When i call someone on smarty network, i can here the ringing on my phone but the receipeints phone does not ring out

6 REPLIES 6

MSF
SMARTY Guru
SMARTY Guru

First quick options - turn phone off and remove sim for cleaning gently then re-insert and turn on again.

George
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @Russell_1907313 can you contact our team smarty.co.uk/contact so they can look into this for you?


@George wrote:

Hi @Russell_1907313 can you contact our team smarty.co.uk/contact so they can look into this for you?


 

Team does not exsist smarty.co.uk/contact

Try the bottom right hand corner blue circle on that page to start a web chat.

SoniaCu_2627934
SMARTY Pioneer
SMARTY Pioneer

Hi Russell,

was your problem solved as I am finding this happening often!!