New to smarty

[MarkMoo_2543559]

I’ve just started with Smarty and ported my old number. Do Smarty automatically cancel my contract with Vodafone?

[MSF]

@MarkMoo_2543559 I thi you have posted this twice - I just replied on the other message.

[Chalkychap · Accepted solution]

Yes @MarkMoo_2543559, that should happen automatically as part of the switching process.

Whenever you switch to a new service provider by using a PAC or STAC, your old service provider will close your old account because they disconnect you from their network.

[MarkMoo_2543559]

thanks 👍

[Stepheng1968]

Yes I e just did the same and they cancelled my voxi. I hope smarty is better. I had to switch as I got zero signal in a city.